Terms of service

Last updated: November 2025

Welcome to Replenish’d. By accessing or purchasing from our website (www.replenishd.co.za), you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Conditions

By using this site, you confirm that you are at least 18 years old or have permission from a parent/guardian. You may not use our products for any illegal or unauthorised purpose.
We reserve the right to refuse service to anyone at any time.

2. Product Information

Replenish’d products are consumable goods designed for hydration and lactation support. While we ensure accuracy in all product descriptions, we do not guarantee that information on this site is always error-free or complete.
Products and prices may change at any time without notice.

3. Orders & Payment

All orders placed through the site are subject to acceptance and availability.
We reserve the right to limit quantities or cancel orders.
Payment must be made in full at checkout.

4. Shipping & Delivery

Shipping timelines are estimates and may vary based on courier performance.
Replenish’d is not liable for delays caused by third-party delivery services.
Shipping fees are non-refundable.

5. Returns & Refunds

Due to the nature of our consumable products, we cannot accept returns or exchanges.
Refunds are only provided when products arrive damaged, defective, or incorrect.
Please refer to our full Refunds & Returns Policy for details.

6. Accuracy of Billing & Account Information

You agree to provide current, accurate information for all purchases and account setups.
We reserve the right to update or cancel orders if information is inaccurate.

7. Optional Tools & Third-Party Services

We may provide access to third-party tools (Shopify apps, payment gateways, analytics, etc.).
Use of these tools is at your own risk.
We are not responsible for issues arising from third-party platforms.

8. Personal Information

Your submission of personal information is governed by our Privacy Policy.

9. Prohibited Uses

You may not use the site for:

Fraudulent activity
Harassment or abusive behaviour
Uploading malicious code
Violating intellectual property rights
Spamming or phishing

Any breach may result in termination of service.

10. Disclaimer of Warranties

We do not guarantee uninterrupted or error-free service.
All products are provided “as is” and “as available.”

11. Limitation of Liability

Replenish’d is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by law.