Privacy policy

Last updated: November 2025

Replenish’d is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

1. Information We Collect

We may collect the following information:

Name, email address, phone number
Billing and shipping addresses
Payment details (processed securely by third-party processors)
Order history
Device information (IP address, browser type, cookies)
Analytics data from Shopify, Google Analytics, Meta, etc.

We do not store full credit card details.

2. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate order updates and support requests
Improve our website and user experience
Send marketing emails (with your consent)
Meet legal and regulatory requirements

3. Consent

By providing personal information during a purchase, account creation, or newsletter signup, you consent to us collecting and using it for that specific purpose.

You may withdraw consent at any time by emailing info@replenishd.co.za.

4. Disclosure of Information

We may share your information with:

Shopify (our e-commerce platform)
Courier companies delivering your order
Payment processors (e.g., PayFast, PayStack, Peach Payments)
Analytics and marketing tools

We do not sell or trade your data.

5. Data Storage & Security

Your data is stored securely on Shopify servers and third-party tools that comply with global privacy standards.
We follow POPIA guidelines and take reasonable precautions to protect your information.

6. Cookies

We use cookies to improve website functionality, track usage, and optimise marketing.
You may disable cookies in your browser settings.

7. Marketing Communications

With your permission, we may send updates about promotions, new products, and special offers.
You may opt out at any time via the unsubscribe link.

8. Third-Party Services

Third-party services (such as payment gateways and analytics tools) have their own privacy policies.
We encourage you to read them to understand how they handle your information.